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Responsibilities of Patients, Client & Residents

We Treat You with Dignity and Respect

The care you receive depends partially on you. Therefore, in addition to these rights, a patient/client/resident has certain responsibilities as well. These responsibilities are presented in the spirit of mutual trust and respect. 

Patient/Client/Resident Responsibilities 

The patient/client/resident is responsible: 
  • To provide accurate and complete information concerning his/her present complaints, past illnesses, hospitalizations, medications and other matters relating to his/her health. 
  • For reporting perceived risks in his/her care and unexpected changes in his/her condition to the responsible practitioner. 
  • For following the treatment plan established by his/her physician, including the instructions of nurses and other health professionals as they carry out the physician’s orders. 
  • For keeping appointments and for notifying the caregiver or physician when he/she is unable to do so. 
  • For his/her actions should he/she refuse treatment or not follow his/her physician’s orders. 
  • For assuring that the financial obligations of his/her care are fulfilled as promptly as possible. 
  • For following the organization’s policies and procedures. 
  • For being considerate of the rights of other patients/clients/residents and staff. 
  • For being respectful of his/her personal property and that of other persons. 
The patient/client/resident and family are responsible: 
  • For asking questions about the patient/client/resident’s condition, treatments, procedures, Clinical Laboratory and other diagnostic test results. 
  • For asking questions when they do not understand what they have been told about the patient/client/ resident’s care or what they are expected to do. 
  • For immediately reporting any concerns or errors they may observe.

For your convenience, please download a copy of the North Central Health Care Patient/Client/Residents Rights and Responsibilities Brochure.