Crisis Hotline
(715) 845-4326 or
1-800-799-0122

Residential Services

Building Strong Relationships that Foster Independence

We believe that adults with developmental disabilities, mental illness, addiction issues or physical disabilities can reach their full potential. Each individual in our residential home receives the support they need based on their unique strengths and challenges. Every day we work with individuals to help them assert as much control over their lives as possible — providing them with diverse opportunities that help them structure their daily life. At North Central Health Care, individuals receive the support they need to establish independence and become fully integrated into their community.

Our services safeguard and promote the health, safety and well being of our residents. They build self-confidence and self-awareness and foster relationships with family, friends and the community at large.

  • Assuming personal responsibility. Each resident learns how best to care for him or herself to the best of their abilities and is designed to increase or maintain personal independence.  
  • Help is based on individual need. Every resident is unique. So is their level of needed supervision. 
  • Relax. Every day provides residents with the opportunity to pursue their favorite leisure time activities. Religious services are also provided.  
  • Forming relationships. Residents take part in a variety of community activities based on their interests and capabilities. Activities including family and friend time and community outings. 
  • Empowering family. Staff assess and monitor residents to develop individual plans that help alleviate stressors that can lead to behavioral problems. Staff develop positive alternative ways to deal with problem behaviors in order to help residents modify behaviors to a more positive end. This knowledge is shared with families to help them find positive alternative ways to deal with problem behaviors that arise.  
  • Encouraging communication. Residents are provided with the resources, services and assistance they need to maintain good social communication skills.  
  • Staying healthy. The health of each resident is monitored on a daily basis and we assist in making arrangements for physical, oral or mental health services. All medications are monitored by staff.  
  • Finding additional resources. Staff assist friends and family in locating appropriate community services as needed. 
  • Remaining mobile. Transportation services are provided for medical appointments and work. 

Our Community Based Residential Facilities are congregate living settings, licensed by the State of Wisconsin. They include:  

  • Hillcrest Avenue has eight beds and is licensed as Class CS home, serving individuals with developmental disabilities who are ambulatory or semi-ambulatory. 
  • Grant Street serves both individuals with developmental disabilities and/or chronic mental illness. Licensed as a Class AA home it serves individuals who are ambulatory, and capable of evacuating independently under emergency conditions. It can serve eight residents.  
  • Bissell Street serves eight residents. It is licensed as a CNA home, serving developmentally disabled individuals who are ambulatory, semi-ambulatory or non-ambulatory, but may not be capable of exiting the property without assistance. 
  • Chadwick Street has seven beds and is licensed as a CNA home, serving developmentally disabled individuals who are ambulatory, semi-ambulatory or non-ambulatory, but may not be capable of exiting the property without assistance. 
  • Bellewood Avenue can serve six residents. As a CNA home it serves developmentally disabled individuals who are ambulatory, semi-ambulatory or non-ambulatory, but may not be capable of exiting the property without assistance.  
  • Heather Street is licensed as a CNA home, serving developmentally disabled individuals who are ambulatory, semi-ambulatory or non-ambulatory, but may not be capable of exiting the property without assistance. It can serve seven residents. 

 North Central Health Care also offers several supported apartment settings:  

  • Jelinek I and II Supported Apartments offer individual apartments for men and women with developmental disabilities. Apartments may be rented as a single unit, or shared by two residents.  
  • Forest/Jackson Street Supported Apartments has 12 units and serves both individuals with developmental disabilities and chronic mental illness in separate apartments. Support staff is on site 24 hours.  
  • Cutoff Road Supported Apartment serves men and women with developmental disabilities in both single units, or apartments shared by two residents. Support staff is on site 24 hours.