Contact Us

Please complete the form below or view the directory at bottom of page to contact us with any questions, concerns or to request more information. We will get back to you as soon as possible. This inbox is not monitored 24/7.

URGENT REQUESTS: If you have an urgent request regarding patient care or admissions for mental or behavioral health, please contact our Crisis Center, available 24/7 at 1-800-799-0122 or contact the program directly.

This form does not respond to, forward or process cancellations, late arrivals or missed appointments. You must contact your provider's office directly.

Medical Records or Release of Information Questions: Contact the Med Records department at NCHCMedRecords@norcen.org or call 715-848-4391. We are happy to help. Link to Release of Information form.

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2400 Marshall Street
Wausau, WI 54403 715.848.4600 Get Directions View All Locations

For Emergency Assistance:

North Central Health Care Crisis Center:

715.845.4326 or 800.799.0122
Emergency and crisis care available 24 Hours a Day, 7 Days a Week, no appointments required. Serving residents in Langlade, Lincoln and Marathon counties.

The Crisis Center is located at:
1150 Lake View Drive
Wausau, WI 54403

For those with hearing or speech difficulties, please dial 711 to connect with the WI Relay Service.
When you dial 711, a communications assistant will connect you with the NCHC Crisis Hotline. Please provide the operator with the number 715.845.4326. English and Spanish translation is available through 711. For more information about 711, please visit WI Relay 711.

800.799.0122 – Toll-Free Call connecting you to Crisis Support in the Marathon, Langlade and Lincoln Counties.

715.845.4326 – Connecting you to Crisis Support in Marathon, Langlade and Lincoln Counties.

988 - National Suicide & Crisis Hotline connecting you to assistance in U.S. This number is not a direct dial to NCHC Crisis Services.

For Deaf, Deaf-Blind, Hard-of-Hearing or Have Speech Disability with Standard Telephone

Wisconsin Relay 7-1-1 Service

The Wisconsin Relay Service is a free service for all Wisconsinites, connecting individuals who are deaf, deaf-blind, hard-of-hearing, or have a speech disability with users of standard telephones. Whether calling on a standard telephone or a text telephone (TTY, a special phone with a typewriter-style keyboard), relay makes communication simple, 24 hours a day, 365 days a year.

711 can be used to connect to any NCHC services or locations. When you dial 711, a communications assistant will connect you with the number you wish to reach at any of our locations. For more information about 711, please visit the WI Relay 711 website (https://wisconsinrelay.com/relay-services/text-telephone/).